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Job Title:  Recovery Coaching Programs Manager
Type: Full Time
Location: Morrisville, VT

Benefits:  Health, Vision and Dental Insurance, Paid Time Off, Paid Training 
 


Summary:
The Recovery Coaching Programs Manager ensures Recovery Coaches at North Central Vermont Recovery Center (NCVRC), and in partnership with Copley Hospital, are providing the highest level of peer recovery support services to individuals and families affected by Substance Use Disorder.  Recovery Coaches are available for scheduled peer-to-peer Coaching sessions at NCVRC, as well as a small team of additionally trained Recovery Coaches in the Emergency Department (RCEDs) who provide 24/7/365 on-call coverage to respond to Copley Hospital to offer Recovery Coaching in a fast-paced Emergency Department setting.  Through delegation, training, support, and attention to detail, the Recovery Coaching Programs Manager is a part of an outstanding team committed to the highest standards of peer-support work at a recovery center.

Primary Responsibilities:

  • Assist in sustaining and growing the organization by utilizing resources within the organization and in the community

  • Supervision of Recovery Coaches at NCVRC and Copley Hospital to include the orientation, scheduling, and providing ongoing training opportunities for program staff.

  • Primary contact for NCVRC’s Recovery Coaching Program/s

  • Act as a liaison between Copley Hospital and NCVRC’s hospital-specific Recovery Coaching program (nights and weekends may apply)

  • Responsible for data collection and records management in various data platforms for overseen programs

  • Develop referral pathways to and from partner agencies/services for program participants

  • Ensure follow-up w/ program participants & facilitate connection w/ additional NCVRC and/or community partner services

  • Regularly engage in community outreach and public education about the Recovery Center

  • Create monthly Board reports, providing an overview of monthly program activities

  • Ensure participant’s confidentiality is protected; maintain locked files, and online data security protocol

 

Qualifications:

  • Experience with and/or clear understanding of Substance Use Disorder and the aspects of recovery from it. 

  • Knowledge and understanding of the recovery community needs

  • The ability to coordinate and manage multiple projects simultaneously

  • Experience in program development

  • Excellent interpersonal skills and comfort with working with all levels of professionals and people of all backgrounds

  • The ability to present information clearly in both formal and informal settings

  • Vermont peer Recovery Coach certification preferred, or training will be provided

  • A peer in recovery is preferred. *If in recovery, 2 years in recovery is required

  • A passion for non-profit work with this specific population 

  • Ability to motivate individuals / teams, provide constructive and supportive feedback, and adapt approaches to match various learning styles and abilities

  • Organized, self-motivated, creative, detail oriented, reliable, punctual and flexible

  • Committed to working in a diverse environment

  • Excellent organizational, verbal, and written communication skills

  • Team player with leadership abilities, as well as a capacity to engage in critical thinking and problem solving

  • Working knowledge of, or willingness to learn, computer applications such as, but not limited to Microsoft Office, Google Workspace, and Recovery Data Platform (RDP)

  • A Valid Driver’s License; reliable transportation

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